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Informed: Originally, "The Institute for Operations Research and Management Education, Informed has a 21-year history of providing engineering support to environmental services operations with data-driven analysis and a solid mathematical approach to a market in need of professional-grade tools and knowledge. Our cleaning management software stands with the best and we invite you see for yourself what it can do for you. With nearly 500 million square feet analyzed and experience in a wide range of facilities, our software and related consulting can help you solve just about any problem. Are you so busy cleaning up the spills you do don't have time to find what's causing them and fix it? Most ES managers today are hard-pressed, having little time for analysis (process engineering) and operational improvements. We can help you with not only our in-house developed software tools described here, but also by embedding the information needed to make them work for you.
Copyright 2014: Informed Corporation, Inc. Informed Environmental Services Management Software. All Rights Reserved. 

1518 Province Lake Rd., Effingham, NH 03882

914.920.2669 | Support @informedcorp.com
New to workloading software and looking for a good, general overview on the subject? Colin Butterfield, retired environmental services manager of the University of Victoria wrote this excellent article on the subject.
Environmental Services Management Software™ for 
Healthcare Facilities, Colleges & Universities, School Districts, and Contractors
Starting with the Home Page menu: Note that reminders cover everything from inspection "immediate attention alerts" issued by inspectors, to project work scheduled to start. File management is more than you'd think since we have an innovative pricing by square feet (or meters) capacity policy. But that capacity limitation is per-file and you may make as many files as you like. Security allows administrators to set user levels, simplifying menus where needed. This cuts down on training time as well as protecting data from unauthorized tampering.

Got a lot of data? Our rule of thumb is that for ever million square feet of facility, there are roughly 3000 rooms. That varies by facility type, with most samples in the range of 2000 to 4000 rooms per million square feet. While our Core software and our new Lightning version can analyse facilities based on summary data, i.e. total size only, for precise analysis and, of course, creating work assignments and quality assurance, a detailed space inventory is needed. Since much of the data we receive is in spreadsheet form, we offer built-in Excel automation to allow transfer of data into and out of the software. As far as we know, this is yet another industry first.
Our space inventory tools are unparalleled in the industry, which is why the best consultants love our software, and you will too. We can migrate data from spreadsheets - or teach you to do it and the mass-change tools allow lightening-fast modification of each area's assignment schedule. Click here for some advice on the space inventory collection process.
Schedule setup is really one of the most time-consuming operations you'll have to perform, so we've developed a variety of tools to do everything from push-button change of task frequencies (to any one of five risk levels), to mass-replace functions. The procedure pool allows one to create SOP's and associate them with tasks or work assignments.
Labor estimates is mostly reports, but the Scenario Manager is something you'll have to see to believe as it instantly "spins-off" scenarios based on a selected facility or building and let's you play with anything (tasks, time assumptions, etc.) to your heart's content. The bidding tools are the fastest way in the industry to get to answers (even if you aren't a contractor).
Creating work assignments becomes simple once the space inventory is in place and the schedules are set. The most important change in Platinum is the expansion in capacity from three routine shifts to seven routine shifts. Combined with the project work "shift", this allows much more flexibility and easier organization for managing everything from 24/7 operations with weekend shifts to management segregated labor such as floor specialists.

Since the industry is lacking in time standards and those that exist often conflict: We created the first (and thus the best!, and only) time study functionality available in our industry. Using the existing space inventory and task lists, well, (sorry, I can't resist this) time studies are a breeze.
Inspections are the only way to ensure work quality and we believe you should have the finest tool available at no extra cost. Thus, we built the world's only mobile inspection system that works off-line, requires no web connection, ever, and no monthly cellular or other fees. We feel it's the most cost-effective solution available on the market.
The Supplies menu encompasses a well-stocked supply library and we work with manufacturers and distributors when more supplies are required. The supply calculators give you instant answers to complex questions and supplies can be associated with tasks to generate usage estimates.
The Asset menu has functions to enable you to work with the equipment library, as well as manage equipment records (or any asset for that matter). Given your space inventory and schedules, one can get instant calculations of ROI using the specialized calculators here.
People are at once your most expensive and most value asset. Our software allows you complete understanding of employee behavior over time as personnel actions are collected. The employee screen allows instant viewing of inspection data, training, records, work assignments and everything else you need to know about your employees. These employees are used as part of the work assignment, inspection, and asset's modules. Records needed for OSHA and other regulatory issues can be maintained
Thanks for taking the tour! If you've gotten this far, the next step is to view the functionality live via a webinar and we can arrange that as quickly as you need it. If you want to do a reality check, competitive offerings are listed on the Resources page (we like the competition - it keeps us on our toes). As always, we encourage you to be INFORMED and stay INFORMED. You'll find pricing on the standard edition and healthcare edition product pages as we hate having to call for pricing as much as you do. Call us for a webinar, and we'll fill in an ROI calculator and email it to you during the webinar. When you’re ready, we'll have you click the "On-line meeting" link in the upper left corner of the page - we'll walk you through it.
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Click for more info button on home menu image
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Click for more info button on home menu image
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File share repository-requires prior setup

Informed's software is designed to:

  • Help you determine the amount of work your staff can perform and use that information to balance workloads.
  • Solve a variety of management issues, including addressing the effects of budget changes by assessing the impact on risk and appearance levels
  • Facilitate optimization of resources by analysis of the effects of mechanization and other process improvements.
  • Improve quality, by both providing inspection tools and by structuring and standardizing work practices.

Call 877-311-1058 to request a free one-on-one webinar to how this revolutionary software can take the guesswork out of your operations.

Whether you're a "do-it-yourself-er" or someone who would like one of team members to "just get the job done", we can help you. Our consultant-partners cover the US and Canada so it really doesn't matter where you're located.​

Informed's newest release, code-named "Wisdom" is the most advanced tool on the market for analyzing, optimizing, and managing environmental service operations.  Others claim to have the most advanced tool too, so take a look along around and see if anything comes close to this. The menu tour below gives more details, we think the commands speak for themselves - and contact us to upgrade your operations when you're ready.For comparisons, we list our competitors on our Resources page for your convenience.

Our 21st Anniversary (Wisdom) release has continued our tradition of innovation and leadership with a number of powerful features and capabilities far beyond competing packages in the market. For more detail on the enhancements, click here to download the release announcement.
New: Excel automation for rapid setup. Click here for details (instruction manual section)
Note that you can use our automation system now for space inventory, employees, equipment library and consumables now. Look for updates as we extend this to other aspects of operations.
New: Looking for a faster, lighter tool that doesn't require a detailed space inventory? We've developed a low-cost, easy-to-use product that needs only facility type and size as input. It's the fastest way to get answers and can be upgraded to our full-version software. We call it Lightning, and it was developed specifically for busy sales people in the industry, but anyone may benefit. Click here for a brochure and here for the instruction manual.